Why complaints?

Complaints are important to the Competition Commission because they provide us with useful information in relation to potential anti-competitive behavior in Mauritius.

Who can lodge a complaint?

Any person (individual, businessman or company) can lodg​e a complaint at the Competition Commission.

Anonymity

The complainant’s identity may be kept anonymous if he or she so wishes.

Complaint Procedures

The Competition Commission will first check that the complaint falls within the scope of its powers under the Act. If it does not, the Competition Commission may redirect you to the relevant agency. If the complaint cannot be substantiated, the matter will be closed. The Competition Commission will inform you if it does not propose to take any action.
If the complaint can be substantiated with the relevant information, the Competition Commission will evaluate and assess whether the agreement, conduct, anticipated merger or merger complained of is likely to have an appreciable adverse effect on competition via its Issues Committee.
The Competition Commission may launch a formal investigation if there are reasonable grounds to believe that competition law has been breached. You may also be asked to provide further information. In deciding whether to launch a formal investigation, the Competition Commission will also take into account its strategic priorities as set out in its prioritization principles.
The Competition Commission will acknowledge receipt of your complaint (within three working days) and inform you about the outcome of your complaint.

Submission of Complaint

You can submit a complaint to the Competition Commission in any of the following ways:

Online Complaints

You can fill and submit our complaints form electronically through the following link:

Email

You can download the Complaints Form and send us an email, with the relevant completed complaint form as an attachment, to info@ccm.mu.

Fax

You may fax the completed Complaint Form to us at 211-3107

In Person

You may call in person at our office and fill in the complaint form.
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Post

If you do not have access to email, you can send the Complaint Form by post.
(Please mark “COMPLAINT” clearly on the top left hand corner of the envelope)

Competition Commission
10th Floor, Hennessy Court,
Pope Hennessy Street,
Port-Louis.